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Keeping Your Bin Clean
Satisfaction Guaranteed!
If you are not happy with any wheelie bin we’ve cleaned, simply contact us and we will come out to clean your wheelie bin again.
Is Your Wheelie Bin broken?
The City of Cape Town will replace it for you
How to apply for a replacement Wheelie Bin:
Send an email to wastewise@capetown.gov.za with the following information:
– Municipal account number
– Residential address
– Name and contact number
If you are renting, include a letter of authority from the owner or managing agent.
– You will be issued with a reference number and your new bin should be delivered within ten working days.
– The City will ensure that your waste is collected during the waiting period.
– If you are a tenant living in Council rental stock, visit your nearest housing office for further information on the replacement process.
This process is not exclusive to We Clean Bins customers, it is open to all City of Cape Town City residents. click HERE for more info